No matter what type of holiday property you own or where it is, you should definitely provide a welcome pack for your guests. Actually two welcome packs! One will be sent electronically or via post (depending on the preference of your guest) once the booking has been confirmed and paid for, and the second remains [Continue reading …]

No matter how good your holiday rental property is, you may still get a negative review now and again. There are many reasons why people give negative reviews, but the most important thing is how you deal with it. It’s easy to get angry and defend your holiday let and your business, particularly if you [Continue reading …]

Many people like to get away from it all when they book a holiday rental. However, getting away from it all doesn’t automatically mean foregoing access to the internet for a week or two. That’s why you need to make sure that your accommodation appeals to a wider audience by providing free Wi-Fi as part [Continue reading …]

We’re all familiar with our five senses, but when was the last time you appealed to them in your website copy? When you have a holiday let to promote, it’s important to remember you will be competing with plenty of other holiday rentals out there today. In your area alone there will be dozens of [Continue reading …]

Here’s a little fact for you: people are more likely to book a stay in a holiday let that has good feedback than one that has bad or no feedback. After all it’s unlikely you’d book somewhere that has bad reviews, right? And for those rentals that fall into the no feedback category, means it’s [Continue reading …]